The recently published Autumn National Passenger Survey 2008 shows a mixed bag for commuters coming into the City of London.
Commuters on the c2c service from Shoebury to Fenchurch Street have a 90% satisfaction rate, putting them amongst the most satisfied train users anywhere in the country.
It’s a different story for commuters coming into Cannon Street with South Eastern – they score only an 80% satisfaction rate, which is one of the lowest marks in the country.
The survey involved 25,000 respondents in total and was carried out last Autumn. What do you think of c2c and South Eastern? Post your comments below.